In the set management list, click remove extension. Speed dial, call log, web browser, options, plus a full duplex auto echo speakerphone. Avaya ip office communication manager voip 16 button 7x29 character display multibyte character support speakerphone does not include power supply have a question. The 4620sw ip boasts a large graphic display 168 x 2 dots, 4 application feature buttons. If these suggested solutions do not resolve the problem, reset or.
Selecting an alternate language selecting an alternate language users can change the user interface language their 46204620sw4621sw ip telephones display. Anyone have any idea on what could cause this or how to fix it. Or, use the table of contents or index to locate information specific to a task or function you want to perform. Home about us payment shipping feedback contact avaya 4620ip 4620 ip voip gray display office description ftardie store telephone note. The 4620 maintains a call log, accessed by selecting log on the display. The recommended configuration is the latest pbx software and the latest ip telephone firmware. Page 1 avaya 4620sw ip telephone end user guide 4620sw ip telephone end user guide 1. How to factory reset an avaya 4621sw ip phone cxtec. Application notes for resource software international shadow call.
Conventions used this guide uses the following textual, symbolic, and typographic conventions to help you interpret information. Below you can view and download the pdf manual for free. About this guide overview this guide covers how to use your new 4620 4620sw 4621sw ip telephone. Robust builtin features preloaded with onex quick edition software providing a fullrange of powerful telephony features u. Your avayaprovided software applications, as well as their underlying. Pick up the handset, activate your headset, or press the speaker button and dial.
The avaya 4621sw ip phone allows power to be supplied through several alternative methods. Shawna from cxtec shows you stepbystep how to factory reset an avaya 4621sw ip phone. Backing up and restoring customer data viewing current alarms server maintenance, including busy out and release busyout, shutdown, and status of an s8300 media server. Hey guys, we have some 4621 ip phones that are locked, where theres no way we can reset them to factory defaults. Abstract these application notes describe the configuration steps required for resource software international shadow call management software cms to work with avaya ip office. How to reset and clear avaya 9608 ip phone settings.
There are also frequently asked questions, a product rating and feedback from users to enable you to optimally use your product. The 46304630sw ip telephones and the 4690 ip conference telephone do not have. Resetting a 4610sw or 4621sw ip phone to factory settings. Application notes for configuring quescom 400 ipgsm. If your dhcp request packets are not making it to your dhcp server it isnt a dhcp scope issue, its a routing issue hence my reference to possibly needing a dhcp helper address configured almost trivi. After downloading software, the avaya 4600 series ip telephones can operate without a file server. Summary of contents of specification guide for avaya avaya lucent 4620sw corded ip phone. The 4620 telephone has a 168 pixelby2 pixel fourgray scale lcd display. Refer to your hardwaresoftwarebased security tools sales agreement to establish the terms of the limited warranty. Selecting an alternate language selecting an alternate language users can change the user interface language their 4620 4620sw 4621sw ip telephones display. The intelligent software built into the phone will automatically obtain an ip address.
Avaya avayalucent 4620sw corded ip phone specification. Mar 16, 2015 installation and configuration of avaya 16009600 series ip telephones nondhcp avaya pbx hd duration. Page 18 overview of the call log using the call log page 18 using the call log ip office r3. Overview of voice over ip voip and network protocols tftp the avaya 4600 ip telephones can get useful application information from the tftp server. Page 81 resetting and power cycling the ip telephone resetting and power cycling. Passwords can be reset to default values via the rs232 dte maintenance port on the back of the ip office. Installation and configuration of avaya 16009600 series ip telephones nondhcp avaya pbx hd duration. Your avayaprovided software applications, as well as their underlying hardwaresoftware platforms and interfaces any other equipment networked to your avaya products tcpip facilities customers may experience differences in product performance, reliability. Ip phone installation manual phone installation guide page 2 ip office 3. The specific languages supported depend on the telephone model 4620 or 4620sw 4621sw and its software. Avaya is pleased to announce the general availability of ip office release 9. What we did is we plugged in the ethernet cable and got the start a program. You have what appears to be a dhcp issue more so than an issue with multiple vlans. Access to the dte port requires a straight serial cable between your pclaptop and the ip office.
Cms was able to resume cdr record collection for outages where avaya ip office was reset or. Converting software on avaya 4600 series ip telephones. The avaya media server is administered for ip telephones and has software for release 8. Ip office is a single, stackable, scalable small business communications system that grows with your business easily and costeffectively. Software in addition to avaya communication manager software for applications, the s8300 media server runs the following software.
Features a large graphical display grayscale, 168 x 2 pixels, 24 programmable call appearance feature keys and 11 fixed feature keys. Avayalucent 4620sw corded ip phone read user manual online or download in pdf format. The telephones also can upgrade themselves using files stored on the tftp server. From the extension to remove list, select the extension from the dropdown list. Shadow cms is an application that captures simple message detail records smdr call. Avaya ipoffice 500v2 config reset one of these items is the phone system, an avaya ipoffice 500v2 and a collection of compatible handsets. I have not yet removed reinstalled the software as i dont believe we have the installation media. Videos and tips on using the avaya support website can be found here. Shadow call management software with avaya ip office. Avaya 1600 series ip deskphones administrator guide release 1.
Resetting a 4610sw or 4621sw ip phone to factory settings to remove a device from the system using a web browser 1. We offer the switches, routers, phones, and network cabling to maintain your technology infrastructure for less. Automatic dialing of prestored numbers is the most common method of automatic dialing. How to reset and clear avaya 5610sw ip phone settings. Avaya ip phone not receiving an ip address voip forum. Using your 4620 4620sw 4621sw ip telephone 24 4620 4620sw 4621sw ip telephone user guide. Avaya 4610sw ip telephone 700381957, 700274673 refurb.
How to reset and clear avaya 9608 ip phone settings step 3. How to factory reset an avaya 4621sw ip phone cxtec tec tips. Avaya avayalucent 4620sw corded ip phone specification guide. The 4620 4620sw 4621sw is simple to use while offering the latest advances in telephony systems. The avaya 46xx series ip telephones deliver an extensive set of software features, high audio quality, and attractive streamlined design. Read it from start to finish to get a thorough understanding of how to use your 4610sw ip telephone. There are no significant changes in telephone operation for software release 2. Using your 4620 4620sw 4621sw ip telephone 22 4620 4620sw 4621sw ip telephone user guide. Your avayaprovided software applications, as well as their. I found an avaya article this morning about a firmware upgrade for the 46xx series ip phones. The avaya 4620sw ip comes with its own headset jack and desk stand. Voice over internet protocol voip proprietary telephones are similar to other proprietary phones in that they work only with the system they were designed for, except for one big difference, which is that they connect using broadband internet instead of a regular analog phone line.
Use the support by product shortcut at the top of each page, and select your product and release to find the latest product and support notices, the latest and top documentation, latest downloads, and the top solutions that agents are using to close customer tickets. Configure putty, hyperterminal, etc, for serial as follows. Display 5 lines x 29 characters 168 x 80 pixel 4grayscale u. Avaya 46xx series ip telephones are simple to use with both fixed and flexible feature buttons, easytoread graphics including back lighting and color displays on some models, and several wall mount and desk mount options. Display contrast viewing interface status your phone interacts with several system hardware devices and system software. This document is to be used in conjunction with the avaya 4600 series ip telephone lan administrator guide. Sep 21, 2011 avaya ip office how to assign an auto attendant in quick version with a 1416 digital phone duration. Telephones with sip software can work in avaya server environments as well as nonavaya server environments. We have some 4621 ip phones that are locked, where theres no way we can reset them to factory defaults. Built from the ground up specifically for small and midsize businesses, ip office offers technical flexibility it uses digital, analog, ip, or any combination of these and resiliency.
The 4620 4620sw4621sw is simple to use while offering the latest advances in telephony systems. Note that when the s8500 is used as an ess server for the s87 xx main, the s8500 has the. This guide covers how to use your new 4622sw ip telephone. Using the speed dial application describes how to set up, update and remove labels from speed dial buttons. You can set up speed dial buttons and select the party you want to call by pressing that button. Ip internet protocol telephones obtain their operational characteristics from your central telephone server rather than residing in the phone unit itself. Dial a call manually by picking up the handse t, activating your headset, or pressing the speaker button. Avaya 4602, 4620sw, 4601, 4606, 4602sw, 4620, 4612, 4610sw.
This is a scheduled service pack addressing a number of issues found in the previous ip office 10. About this guide 8 46204620sw4621sw ip telephone user guide what s new in this document issue 3 reflects chang es to the document titl e and legal p ages only. Application notes for resource software international. The 4620 ip telephone overview of the 4620 this guide covers the use of the avaya 4620 telephone, running in key and lamp mode, on avaya ip office telephone systems operating with level 3.
Use this option only if your phone has programmed, static values. Calling using a speed dial button is covered in chapter 2. But it seems to me that you already have it working on 2 different vlans. In the following pages, information is provided describing configuration of the avaya vpnremote for the 4600 series ip telephones vpnremote phone from the administrators perspective. Avaya ip office how to assign an auto attendant in quick version with a 1416 digital phone duration. The 10 fixed feature keys are supported by a further 24 programmable feature keys. The 4622sw is simple to use while offering the latest advances in telephony systems. Introducing your 4625sw ip telephone describes each element on the face of the. Telephones with sip software can work in avaya server environments as well as non avaya server environments. Hardware description and reference for avaya communication. Subject avaya 4620 ip telephone date march 11, 2003 4620 wml web browser frequently asked questions faq issue 1. The quescom 400 ipgsm is an ipgsmgateway, supporting outgoing and incoming gsm calls. This guide covers how to use your new 46204620sw4621sw ip telephone. This single line telephone is ideal for telecommuters and everyday office use.
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